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RETURN POLICY

We want you to be 100% satisfied with your purchase and we always guarantee our product quality and efficacy. Should you for some reason be unhappy with your purchase, we will happily accept your return by offering a refund upon your product return. Note: If your order arrived damaged or defective, please contact us immediately at support@myplaneteden.com

 

  • Products must be returned within 30 days of purchase date. For a full refund products need to be unopened and unused.

  • We cannot accept returns on overly used products or empty bottles.

  • We are not responsible for return packages that may be lost or damaged in transit. We recommend that you choose a method of shipping with tracking and insurance.

  • Original shipping and handling charges are non-refundable (if applicable)

  • If items are returned new/unopened there is no restocking fee.

  • A 20% restocking fee is deducted from all returns if item is open/used. If items are excessively used or empty we cannot issue a refund. 

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